WHAT WE DO

THE PROCESS

Design My Card

HOW WE DO IT?

BUYER BEWARE! THESE ARE THE COMMENTS AND QUESTIONS YOU WILL GET WHILE USING YOUR NEW CARD 

DOES IT WORK AT ATM MACHINES AND EVERYWHERE ELSE?

DOES THE TAP AND PAY FUNCTION STILL WORK?

DOES THE MAGNETIC STRIP WORK?

WHAT  CARD INFORMATION MAY BE CUSTOMIZED?

HOW SAFE IS THE PROCESS?

Do you offer insurance on the cards?

Yes, we do offer insurance for the cards. It is $99 for 1 year up to 2 replacement cards. This will cover lost or stolen cards, and bank re-issued cards. To qualify, please make sure you add this option when you place your order. It must be done at time of purchase. 

IS MY CARD SAFE WITH YOU? 

We are in the business of making custom cards for our long-term customers - NOT stealing information. What we offer is a very unique product and we are in a very unique business, and with that we pride ourselves in gaining your trust. We do not store any of your credit card information in anyway. We only transfer the data from your card to your new metal card. 

Please realize, in order for us to produce a fully functional custom design card of your choice, you will have to disclose your card information to us. There is simply no other method for us to do so without it. However, if you are still concerned, you do have the option to send a debit/pre-paid card with zero monetary funds available. Or a card that has not been activated. We do not store any card information (unless instructed by you to do so for issuing future card updates) after we have made your custom card – we have it only for the time needed.  Once your new metal card is complete, all of your personal information will be deleted. 

We are also accredited by the Better Business Bureau with an A+ rating.  We also have 3 trademarks along with a Patent Pending Technology. We would not want to risk anything to lose our accreditation or our patents and trademarks. 

You are also welcome to come to our lab facility where we can make your card while you watch as your card is designed right before your eyes. Our lab is located in San Jose, CA. 

Design My Card
INTERNATIONAL ORDERS

Yes, our services are available for international credit / debit / prepaid cards. Including Canada, UK, Japan, Spain, Mexico, Italy, Germany, France, Korea, Singapore ect..
We request you to ship your original card to us. We will then Fedex (via next day air) the card back to you the cost is $65 USD.

For international orders please ship it to: 
Lion Credit Card
5542 Monterey Hwy
Secure box # 228
San Jose, CA 95138

EMV CHIPS 


TOTAL SECURE PROTECTION

IF I LOSE MY CARD, WHAT SHOULD I DO?

Notify your bank immediately to have it canceled. ALL banking institutions monitor member card activity via the numbers on the card, not the card itself. Some institutions provide fraud alerts. Please visit your banking institution's website for further information. Lion Credit Card does not warranty lost or stolen cards.

WHAT IF MY BANK RE-ISSUES A DEBIT OR CREDIT CARD DUE TO POSSIBLE ASSOCIATION WITH FRAUD AT KNOWN RETAIL STORES THAT HAVE BEEN COMPROMISED. 

We will issue you a card replacement if such things happen within the first 60 days from receipt of your card. Please contact us directly at 657-222-2228 or metal@lioncreditcard.com to process a claim. 

WHAT DOES MY WARRANTY COVER?

WHAT WE ARE NOT

DOES THE 24K GOLD AND CHROME CARD SCRATCH EASILY?

WHAT IS THE RETURN POLICY?

METAL CREDIT CARD SPECS:

CARBON FIBER CARD SPECS:

SHIPPING ADDRESS:

5542 Monterey Rd Unit #228
San Jose, CA 95138

LAB ADDRESS:

2109 O"toole Ave Ste: S
San Jose, CA 95131

657-222-2228

Design My Card